RSS Feed
Latest Updates
End of Life Software and Non Compliance Fee Change Updates
Posted by Wayne Smith on 06 May 2015 02:54 PM

As Miva has evolved, we’ve built a unique, hybrid Software-as-a-Service (SaaS) platform that allows our customers to retain the control and independence of distributed software, while having the easy upgrades we’ve all come to expect from SaaS platforms. It’s time we refine and formalize our policies on when software is officially EOL (End of Life), and update our Non-Compliance Fee (NCF) policies accordingly.

Most Software-as-a-Service platforms don’t give you a choice when it comes to upgrades – you simply login one day and your platform has been upgraded for you, whether you like it or not, and whether it negatively impacts your business or not.

Miva has chosen a different path. While providing the type of seamless upgrades and updates people have come to expect from Software-as-a-Service, we don’t force you to upgrade before you’re ready. The downside to this path is that, often times, people will choose to run out-of-date software; and in this day and age, it’s simply not a wise, safe or prudent choice to run out-of-date software. 

We specifically created and use the Non-Compliance Fee program as an economic incentive program to encourage people to update their stores regularly.

For example, in my opinion, it is simply not safe to run any version of Miva Merchant prior to 5.5 Production Release 8 Update 7 (which was released on October 16, 2012, over two and a half years ago), yet we still have many customers who choose to run Miva Merchant 5.5 PR8 Update 6 or older (including people still running 2.x stores, which was released way back in 1999).

Going forward, Miva Merchant software will be considered EOL (End of Life) when either of these 2 circumstances are met:

1. Software has been officially Non-Compliant due to normal software releases, from the perspective of PCI software updates, for more than 12 Months. In other words, 15 months after the release of a new update, software will officially become EOL.


2. Software that is Non-Compliant due to a security release, from the perspective of PCI software updates, for more than 3 months. In other words, if we mark an update as a security-focused update, per the terms of PCI compliance, older software will be considered EOL 4 months after the security update is released.

What impact does Miva marking a product as End of Life have on you, the merchant?

First and foremost, it means we will not, under any circumstances, release a patch, update or upgrade for that version. The most common use cases would be either an API change by a provider (say for example USPS changes its rating API, we will not be releasing an updated USPS module to work on any EOL version of Miva Merchant).

Second, when there are system-level security changes (such as POODLE in 2014), we will not be releasing a patch or engine upgrade to keep EOL software fully operational on modern Operating Systems.

Non-Compliance Fee program changes:

Currently, we have a varied Non-Compliance Fee program that means you pay a different fee depending on if you’re hosted by a third party or directly with us; and, if you’re hosted with us, your fee varies based on the plan you have.

Going forward, we’re standardizing our Non-Compliance Fee program to a flat rate program. Your NCF will be $50 per month, if you’re running Non-Compliant but non-EOL’d software; or, it will be $100 per month, if you’re running Non-Compliant and EOL’d software.



Click here for the original blog post.

Read more »

ReadyTheme Developer Videos
Posted by Wayne Smith on 27 October 2014 09:30 AM

For anyone looking to build ReadyThemes (or you just want to learn more about how the new ReadyThemes works) We just released 5 new developer videos which walk through the Base Developer Framework as well as a overview of the main ReadyTheme features and functionality

We'll be continuing to add new ReadyTheme videos however, if you have any areas you would like to see more video content (or written documentation) on let me know and I can add it to our queue.

Some other helpful links:

ReadyTheme Documentation -

Base ReadyTheme Framework -

Read more »

Sell on eBay With Miva Merchant Marketplaces
Posted by Wayne Smith on 24 June 2014 01:25 PM

Marketplaces is a free new module that allows you to take existing products in your Miva Merchant store and list them on to marketplace type websites. The current version of the module only works with eBay at this time. In a future release the module will have support for listing products on to Amazon, amongst other marketplace sales channels.

Download Module

Read more »

New Store Morph Language Functionality in 5.20 Engine
Posted by Wayne Smith on 03 June 2014 10:22 AM

A couple new template language features were released in the 5.20 engine.

1. Ability to escape quotes in mvt:assign and mvt:eval
2. New loop specific tags 

<mvt:foreachcontinue />
<mvt:foreachstop />
<mvt:whilecontinue />
<mvt:whilestop />

Examples can be found here:

Read more »


Yotpo is a popular reviews solution, serving over 50,000 stores. Yotpo makes it easy for you to generate tons of reviews and use them to enhance SEO and drive qualified traffic and more sales to your store.

Yotpo has a ton of great features including:

  • Social sharing tools, so you can share your best customer reviews on Facebook and Twitter and allow your shoppers to do the same.
  • Full Google integration with Seller Ratings, increasing CTR on AdWords campaigns by over 17%.
  • Automated review request emails that allow shoppers to write reviews directly from their inbox.

Best of all, Yotpo is free and easy to install.

Some Miva stores have already started using Yotpo, and they are very happy with the results:

We're looking for Miva users to try out Yotpo and give us feedback. Are you in?

And please feel free to ask any questions on the Miva Forums: Click Here

Read more »

Help Desk Software by Kayako fusion
ERROR: This domain name (, does not match the domain name in the license key file,

For assistance with your license, please contact the Kayako support team: