Customer Service

RSS Feed
Latest Updates
Webinar - 5 Best Shipping Practices to Grow Revenue - April 22
Posted by Wayne Smith on 16 April 2014 07:30 AM

5 Best Shipping Practices to Grow Revenue



Space is limited.

Reserve your Webinar seat now at:

In this webinar, ShipWorks, the leader in ecommerce shipping, will share how ecommerce retailers can ship like a pro. This seminar will cover topics like how to optimizing shipping within your Miva Merchant store; how to streamline the shipping process; and how to scale shipping processes as business grows.


  • Title:   5 Best Shipping Practices to Grow Revenue
  • Date:   Tuesday, April 22, 2014
  • Time:   10:00 AM - 11:00 AM PDT


After registering you will receive a confirmation email containing information about joining the Webinar.

System Requirements

  • PC-based attendees
    Required: Windows® 8, 7, Vista, XP or 2003 Server
  • Mac®-based attendees
    Required: Mac OS® X 10.6 or newer
  • Mobile attendees
    Required: iPhone®, iPad®, Android™ phone or Android tablet




Read more »

Earlier this week a critical security bug was discovered in Open SSL which is the foundational layer encrypting about three quarters of web traffic across the internet. This bug allows an attacker to read in data stored in memory which could include sensitive data such as passwords or credit card data and the keys used to encrypt and decrypt secure communications.

How Does This Impact Your Miva Store?

All Miva servers were immediately updated within minutes of the patch being released by the Operating System vendors. If you are hosted with Miva, this vulnerability has already been fixed.

If you are hosted with a different host, be sure to verify they updated their operating systems to ensure the fix has been applied.

What Precautions should I be taking to protect myself and my customers?

We have no record of any data breaches on any Miva Merchant stores. However, as a precaution we recommend you reset your passwords on all your Miva Admin users.  This will protect you in the unlikely case your admin passwords were compromised.

To protect your customers we also recommend you post a message on your sites login page recommending customers reset their account passwords. Not only will this protect them on your website, but because this bug impacted ¾ of the websites on the internet, if their password was compromised somewhere else, it won’t carry over to your website.

We will also be releasing a tutorial on how to force your customers to reset their passwords if you wish to do this as well.

How can I tell if my site is patched?

Read more »
View all news