Customer Service

RSS Feed
Latest Updates
Miva Merchant Marketplaces 1.000 Is Now Available (Beta)
Posted by Wayne Smith on 23 April 2014 10:57 AM

Miva Merchant is excited to announce Marketplaces 1.000 is officially available. This is a beta in the sense that Gmail was a beta for almost 10 years. The software has been fully tested and is release worthy, however this is a brand new set of features that are new enough and unique enough we'd like to get live users and solicit feedback before we include it in the Core software.

Marketplaces at it's core allows you to:

1. Sell on other Marketplace Websites (such as eBay and Amazon)

2. Manage your inventory on multiple marketplaces

3. Optionally pull your orders from those Marketplaces back into Miva for Order Management and Customer Service.


Version 1.000 of Marketplaces only supports eBay at this time (Amazon coming this summer) and does not currently support Product Attributes (coming in the next few weeks).

If you'd like to start using Miva Merchant Marketplaces email me at and reference the community forum post below.


Community forum post

Read more »

Earlier this week a critical security bug was discovered in Open SSL which is the foundational layer encrypting about three quarters of web traffic across the internet. This bug allows an attacker to read in data stored in memory which could include sensitive data such as passwords or credit card data and the keys used to encrypt and decrypt secure communications.

How Does This Impact Your Miva Store?

All Miva servers were immediately updated within minutes of the patch being released by the Operating System vendors. If you are hosted with Miva, this vulnerability has already been fixed.

If you are hosted with a different host, be sure to verify they updated their operating systems to ensure the fix has been applied.

What Precautions should I be taking to protect myself and my customers?

We have no record of any data breaches on any Miva Merchant stores. However, as a precaution we recommend you reset your passwords on all your Miva Admin users.  This will protect you in the unlikely case your admin passwords were compromised.

To protect your customers we also recommend you post a message on your sites login page recommending customers reset their account passwords. Not only will this protect them on your website, but because this bug impacted ¾ of the websites on the internet, if their password was compromised somewhere else, it won’t carry over to your website.

We will also be releasing a tutorial on how to force your customers to reset their passwords if you wish to do this as well.

How can I tell if my site is patched?

Read more »
View all news