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Dec
7

 

Webinar Event: Find out what’s hot for ecommerce in 2018!

 

Innovation never rests. As ecommerce professionals, we must always stay up-to-date with the latest trends, and offer our customers the fastest, most versatile, and most integrated shopping experiences available.

To help identify the crucial technology & techniques that ecommerce sellers will be using in 2018, Miva Solutions Architect Benjamin Arp will lead a live webinar presentation exploring The Top Ecommerce Trends for 2018.

The simplistic ecommerce stores of the past will not be able to compete with the increasingly dominant high volume, omnichannel businesses and marketplaces of the very near future. Develop your game plan now with this free talk, which will include actionable 2018 ecommerce strategies, including:

 

  • Sell Faster Than Ever Before

Learn the latest speed-driving techniques for search and site structure.

 

  • Offer a New Shipping Experience

Rev-up conversion with personalized UI plus online & physical integration.

 

  • Engage Your Global Community

Leverage the power of the latest social marketing to reach all-new audiences.

 

  • Embrace New Technologies

Look forward to the next-level shopping tools like A.I. and augmented reality.

 

This webinar is fee to attend.  Benjamin will also be taking your questions live, so register today to reserve your spot!

 

 

REGISTER HERE

 

When: Tuesday, December 19th @ 11am PST / 2pm EST


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Nov
16
Miva Merchant 9.07.03 Released
Posted by Wayne Smith on 16 November 2017 09:12 AM

Miva Merchant 9.07.03 Release Notes

 

 

Bugs Fixed

25576: Module: customfields: Facet fails to load correctly if the facet is a custom field and that custom field is selected to be searchable.

25580: Core Runtime: Facet Range Slider does not work on mobile


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Nov
10
Miva Merchant 9.07.02 has been released
Posted by Wayne Smith on 10 November 2017 08:08 AM

Miva Merchant 9.07.02 Release Notes

 

Bugs Fixed

25543: Core Runtime: Runtime search needs to work exactly the same as pre-9.07.00

25558: Module: templateorderemails: Reference counts are not properly tracked for Template Based Emails scheduled tasks created by the 9.07.01 patch or during module installation

25559: Module: templateorderemails: Template Based Emails: Scheduled tasks should not send emails when the Abandoned basket email is configured to send manually

25561: Module: discount_saleprice: Assigning a product to multiple categories can cause duplicate price groups to display on edit product

25562: Module: discount_volume: Assigning a product to multiple categories can cause duplicate price groups to display on edit product


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Nov
7
Miva Merchant 9.07.01 has been released
Posted by Wayne Smith on 07 November 2017 02:09 PM

Miva Merchant 9.07.01 Release Notes

 

MMTextEditor Changes

  • MMTextEditor settings have been moved from the Settings tab of the Users screen to User Preferences:
    • mmtexteditor.richtext replaces the "Default to Rich Text Mode When Available" option
    • mmtexteditor.linenumbers replaces the "Line Numbers Visible By Default in Source Mode" option
    • mmtexteditor.spellcheck replaces the "Browser Level Spell Check Enabled (If Supported)" option
    • All of these preferences are Domain-level boolean values and can be added to a user's preferences on the Preferences tab of the Edit User screen
  • A new user preference, "mmtexteditor.enabled", allows the 9.07 rich text editor to be disabled completely on a per-user basis

 

 Other Changes

  • Facet values are no longer progressively loaded based on the selected values of higher priority facets. Instead, each facet is now queried with all other applied facets in effect.
  • The product list component no longer honors facet parameters or loads possible facet values unless the "facets" item is assigned to the page.

Bugs Fixed

25302: MMTextEditor: MMTextEditor: Background color, foreground color, and font size cannot be replaced in certain edge cases

25303: Attribute Templates: Attribute Templates: Products tab can take a long time to load

25304: MMTextEditor: Feature Request: MMTextEditor: Add ability to completely disable MMTextEditor and fall back to a generic HTML TextArea

25307: MMBatchList: MMBatchList: Sort By Ascending/Descending menus do not scroll when content overflows height of menu

25311: Scheduled Tasks: Resumed tasks that return an error enter infinite loop

25314: Administrative Interface: Setting Maxasynctasks =-1 causes runtime errors in admin and runtime

25416: Module: cmp-cssui-searchfield: Search value needs to be encoded

25426: Module: reviewbaskets: Typo in Delete Baskets button on Review Baskets batch list

25428: Search: Searching should split on spaces within the search value and search for each word individually

25429: Module: marketplaces: Remove the UTF8 byte order mark from the following files

25430: Database Layer: Sort operations should update appropriate lastmodified/cache_ver values

25432: Facets: Checkbox custom fields when used as facets should display the field value as 'Yes' instead of '1'

25433: Administrative Interface: New Payment Module column makes order list loading unbearably slow

25442: Wish Lists: Attributes are not displayed in the correct display order when viewed from wish lists

25443: Scheduled Tasks: ScheduledTasks_Spawn_AsynchronousTask should NOT wait for the async lockfile if the async task fails to spawn

25444: Module: templateorderemails: Abandoned cart emails get sent for empty baskets

25446: Module: mailchimp: MailChimp should be sent order datetimes

25448: Scheduled Tasks: ScheduledTasks_Spawn_AsynchronousTask should verify a store is open before executing any scheduled tasks

25451: Module: templateorderemails: Abandoned basket email scheduled task should be created by default.

25459: Core Runtime: Search field has two class attributes

25460: Module: mailchimp: MailChimp should be sent product image URLs

25461: Utility Library: Image_ResizeIntoBoundingBox honors non-integer width/height and results in an ever-growing list of sNN_GeneratedImages entries

25462: Administrative Interface: Canceled items do not get removed from order subtotal

25495: MMTextEditor: JavaScript error in FireFox when you undo to a completely empty mmtextarea

25505: MMTextEditor: Background color does not get applied if the last item in the selection is a blank newline (chrome and Firefox)


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Oct
13
Work Faster with Keyboard Shortcuts for the Miva Admin
Posted by Wayne Smith on 13 October 2017 09:20 AM

NAVIGATE YOUR MIVA STORE ADMIN FASTER THAN EVER WITH KEYBOARD SHORTCUTS!

With our helpful key command reference sheet for both Mac and PC users, you can perform basic functionality from global keyboard shortcuts like showing history and bookmarks to batch list search with just a couple keystrokes. You can save time by ditching the need for several mouse clicks. Utilizing these helpful key commands can help you and your team multitask more effectively and work more efficiently.

 

Download Miva admin hot keys reference sheet for Mac and PC.

 

 

Related Post

Get to know the Miva 9 Admin: Hot Keys Infographic

 


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May
5
Miva Blog - How To Convert Your Entire Miva Store to HTTPS
Posted by Wayne Smith on 05 May 2016 10:18 AM

HTTPS has always been a core part of any ecommerce website. If you’re accepting personal information online, including credit cards, you must have an SSL Certificate to encrypt the data. Typically, a website was only served over securely (HTTPS) on Account and Checkout Pages. General shopping and browsing was done over unencrypted HTTP. Over the past couple of years, that is starting to change. Google now prefers the entire site to be served over HTTPS to protect the visitor. They are even giving sites that are all https a small ranking boost. 

While serving every page over HTTPS adds some additional server overhead and can cause the page to load slightly slower, the additional time should be unnoticeable to the visitor.

This tutorial will walk you through step by step how to convert your Miva store to be entirely served over HTTPS. While the actual implementation and changes are relatively simple, making sure everything is done correctly is extremely important. If done improperly there are negative customer experiences which can occur, such as getting insecure warnings on pages and negative SEO consequences which can damage your rankings – both of which you want to avoid.

 

Click here to read more


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May
6
End of Life Software and Non Compliance Fee Change Updates
Posted by Wayne Smith on 06 May 2015 02:54 PM

As Miva has evolved, we’ve built a unique, hybrid Software-as-a-Service (SaaS) platform that allows our customers to retain the control and independence of distributed software, while having the easy upgrades we’ve all come to expect from SaaS platforms. It’s time we refine and formalize our policies on when software is officially EOL (End of Life), and update our Non-Compliance Fee (NCF) policies accordingly.

Most Software-as-a-Service platforms don’t give you a choice when it comes to upgrades – you simply login one day and your platform has been upgraded for you, whether you like it or not, and whether it negatively impacts your business or not.

Miva has chosen a different path. While providing the type of seamless upgrades and updates people have come to expect from Software-as-a-Service, we don’t force you to upgrade before you’re ready. The downside to this path is that, often times, people will choose to run out-of-date software; and in this day and age, it’s simply not a wise, safe or prudent choice to run out-of-date software. 

We specifically created and use the Non-Compliance Fee program as an economic incentive program to encourage people to update their stores regularly.

For example, in my opinion, it is simply not safe to run any version of Miva Merchant prior to 5.5 Production Release 8 Update 7 (which was released on October 16, 2012, over two and a half years ago), yet we still have many customers who choose to run Miva Merchant 5.5 PR8 Update 6 or older (including people still running 2.x stores, which was released way back in 1999).

Going forward, Miva Merchant software will be considered EOL (End of Life) when either of these 2 circumstances are met:

1. Software has been officially Non-Compliant due to normal software releases, from the perspective of PCI software updates, for more than 12 Months. In other words, 15 months after the release of a new update, software will officially become EOL.

or 

2. Software that is Non-Compliant due to a security release, from the perspective of PCI software updates, for more than 3 months. In other words, if we mark an update as a security-focused update, per the terms of PCI compliance, older software will be considered EOL 4 months after the security update is released.

What impact does Miva marking a product as End of Life have on you, the merchant?

First and foremost, it means we will not, under any circumstances, release a patch, update or upgrade for that version. The most common use cases would be either an API change by a provider (say for example USPS changes its rating API, we will not be releasing an updated USPS module to work on any EOL version of Miva Merchant).

Second, when there are system-level security changes (such as POODLE in 2014), we will not be releasing a patch or engine upgrade to keep EOL software fully operational on modern Operating Systems.

Non-Compliance Fee program changes:

Currently, we have a varied Non-Compliance Fee program that means you pay a different fee depending on if you’re hosted by a third party or directly with us; and, if you’re hosted with us, your fee varies based on the plan you have.

Going forward, we’re standardizing our Non-Compliance Fee program to a flat rate program. Your NCF will be $50 per month, if you’re running Non-Compliant but non-EOL’d software; or, it will be $100 per month, if you’re running Non-Compliant and EOL’d software.

 

 

Click here for the original blog post.


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Oct
27
ReadyTheme Developer Videos
Posted by Wayne Smith on 27 October 2014 09:30 AM

For anyone looking to build ReadyThemes (or you just want to learn more about how the new ReadyThemes works) We just released 5 new developer videos which walk through the Base Developer Framework as well as a overview of the main ReadyTheme features and functionality

http://www.miva.com/videos/category/readythemes


We'll be continuing to add new ReadyTheme videos however, if you have any areas you would like to see more video content (or written documentation) on let me know and I can add it to our queue.

Some other helpful links:

ReadyTheme Documentation - http://www.miva.com/videos/articles/...-documentation

Base ReadyTheme Framework - http://www.miva.com/videos/articles/...ase-readytheme


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Jul
13
Miva Merchant 4.x PA-DSS Update and End Of Life Announcement
Posted by Wayne Smith on 13 July 2010 07:35 AM
Dear Miva Merchant 4.x Customers,

As many of you already know, July 1, 2010 was the mandatory deadline for all payment applications to become PA-DSS Validated. This requirement impacts all payment gateway providers, swipe terminals, and shopping cart vendors like Miva Merchant.

PA-DSS Validation is different from PCI-DSS Compliance. Both are implemented and governed by the PCI Security Council, but in order to maintain your PCI-DSS Compliance as a merchant, you must be running PA-DSS Validated (and properly configured) software.

Miva Merchant recently completed its PA-DSS Audit and has received its Attestation of Validation (AOV) for Miva Merchant 5.5 Production Release 7. However, Miva Merchant 4.x is not and will not be PA-DSS Validated.

There are a number of reasons why we’ve been unable to validate Miva Merchant 4.x. The bottom line is that due to the complexity of the software code, it would be impossible to maintain compatibility with existing 4.x stores while still achieving validation.

So here is what we are providing for you, our valued Miva Merchant 4.x customers, to enable you to be fully PA-DSS Validated: an absolutely FREE (yes free) upgrade license to Miva Merchant 5.5. This upgrade license previously cost $399. But it is now available free of charge to every Miva Merchant 4.x user with an eligible license. Please contact your Host or Miva Merchant at (858) 490-2570 for information on your upgrade license.

We’ve also developed three new tools (also free) to make it easier to upgrade to 5.5.

1. OpenUI/MMUI Framework Exporter
2. Order History Exporter
3. Catalog Exporter (Products, Categories, etc...)

You can get information and to download the tools here: http://bit.ly/MM4XExporter

In addition, for any Miva Merchant 4.x storeowners whose merchant account providers are not providing a grace period for running PA-DSS Validated software, we’ve cut a deal with PayPal to provide you a reduced rate on PayFlow Link. Utilization of PayFlow Link provides a workaround that, though less than ideal, will fully integrate with Miva Merchant 4.x as it exists today and handle all of your PA-DSS and PCI-DSS requirements. For more info or to sign up http://www.mivamerchant.com/payflowlink.

Finally, you need to be aware that Miva Merchant 4.x will formally reach End Of Life on December 31st, 2011.

Until then, we will continue to maintain existing critical shipping and payment updates to ensure your 4.x store operates as it does today. But as stated above, PA-DSS Compliance will only be available through the PayFlow Link workaround. And on January 1st, 2012 all support and updates will cease for those who have not upgraded to Miva Merchant 5.5.

We want you and your store to continue to succeed. That’s why the Miva Merchant team is providing you with this free upgrade to 5.5. We encourage you to begin the upgrade process immediately in order to maintain the best experience for you and your customers – as well as robust compliance and validation with all PCI security issues.

Community Forum post regarding Miva Merchant 4.x PA-DSS Update and End Of Life Announcement

Click Here



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Jul
21
Credit Card Security Code ( CVV2 ) explained
Posted by Jim McCormick on 21 July 2009 10:11 AM

Credit Card Security Code ( CVV2 ) explained

What is the CVV2?

The CVV2, Credit Card Security Code is the number found on the back of most cards. It's usually a three digit code, and it's purpose is to ensure that the person using the card for a purchase actually has that card IN THEIR HAND.

Why ask for the CVV2?

There are LOTS of ways that criminals can get their hands on lists of stolen credit card numbers. Getting hold of matching CVV2 numbers is much more difficult. Because of that, if your store verifies the CVV2 at checkout then it is much more likely that the purchase is genuine.

How can I accept CVV2?

Miva Merchant has modified many of its CURRENT payment gateways to include the CVV2 feature in the LATEST releases. Some CVV2 supported gateways are:
# AuthorizeNet

# Innovative Gateway
# First Data Global Gateway
# Payflow Link
# Payflow Pro
# CHASE Paymentech Orbital Gateway

# CyberSource

 

What if you process your orders through a terminal and it NEEDS CVV2

This is another frequently asked questions. The simple answer is... Tough Luck!.

There is a REASON why your terminal wants this CVV2. It's probably because your merchant account provider is giving you a good rate for NON-INTERNET sales. They give you this rate because if you are processing a card through a terminal, and have the card in hand then this is low risk. If on the other hand you are trying to process internet sales, then your merchant account providor wants to charge you Mid or Low qualifying rates.

What do you do? Well one thing you cannot do is find some way to store your customers CVV2 at checkout. This is absolutely forbidden by Visa, Mastercard etc. Think about it... what value is the CVV2 standard if people start storing this number with the credit card!!!

Bottom line, if you use simple credit card validation then your only options are:

# 1. Call customers and ask for the CVV2 when processing the transaction
# 2. Upgrade your payment gateway to one of the options above.


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Help Desk Software by Kayako fusion
ERROR: This domain name (support.mivamerchant.com), does not match the domain name in the license key file support.smallbusiness.miva.com,support.miva.com.

For assistance with your license, please contact the Kayako support team: https://support.kayako.com