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Knowledgebase : Miva Merchant Synchro FAQ
   

ERROR: Attempting to upgrade Miva Merchant Synchro Connector module from v0.00 to v1.69 Upgrade failed. Please manually upgrade or install the Miva Merchant Synchro Connector module CAUSE: Synchro is unable to connect to the Miva Merchant Synchro...
=========================================================================== When I synchronize, changes to my Miva Merchant Customer records do not get updated in QuickBooks. Why is that? =============================================================...
==================================================================================== I used to use both TurboTax and QuickBooks, but have since uninstalled TurboTax. Since then, Miva Synchro has not worked. Why? ======================================...
Issue: ERROR COMMUNICATING WITH QUICKBOOKS 0X80040154 while using Miva synchro. Cause:If you use both TurboTax and QuickBooks and you have recently removed TurboTax from your computer, you may now be receiving an error message when using Miva Merchant ...
Title: Error communication with QuickBooks: Symptom: QuickBooks company data file is already open and it is different from the one requested Cause: Solution: Need to check if the customer can re-establish a connection with the comp...
In the event that Miva Merchant support needs you to create synchro logs please use the steps below to create synchro logs. 1. Open Windows Explorer (start menu >> My Computer) Open your C:\ drive . Image below. 2. Create a folder called 'synchr...
Title : ---------- Steps to troubleshoot Miva Merchant Synchro Solution : ---------- This is the basics of getting miva synchro configured for troubleshooting an error. =================================================== Step 1- make su...
Summary: In previous versions, the Company Name was downloaded automatically into the QuickBooks Invoices/Sales Receipts. In the event that a Customer did not specify a Company Name at the time of checkout, a blank line was entered onto the Invoice/Sale...
Version 1.73 ------------ Bug # Description - 19738 An order with product attribute text greater than 4000 characters will give a "Description is too long" error and crash Synchro. - 19656 To avoid using promotional text, Synchro needs a different...
==================================================================================== When synchronizing Orders, why do I get the following error: "Quickbooks error: The name '[customer name]' of the list element is already in use" ? =================...
Quickbooks released an update yesterday (06/23/2014) that actually broke synchro. This was the error that you will be getting in Synchro Error communicating with QuickBooks: The current request processor does not support the request Quickbooks...
===================================================================================== Why do I get this error when synchronizing? "QuickBooks Error: Error communicating with QuickBooks: QuickBooks found an error when parsing the provided XML text stream....
===================================================================================== When synchronizing Orders, why do I get the following error: "QuickBooks Error: There was an error when saving a StandardTerms list, element "". QuickBooks error mess...
QuickBooks Error: Missing posting account The ability to create and fill out a new sales order is available only in the Premier and Enterprise Solutions editions. In QuickBooks Pro, you can work with existing sales orders but cannot create new ones.
====================================================================================== Why am I getting the following error when I synchronize products? "Quickbooks Error: The query request has not been fully completed. There was a required elements (x...
================================================ When we create a new account the customer may get this error message =============================================== "Runtime error in features/cus/cus_rt.mvc @ [00000001:000014be]: features/cus/cus_...
If you run into this error below: The error is "This QuickBooks company data file does not allow access to integrated applications, or does not allow automatic log in." 1. In QuickBooks, go to Edit menu -> "Preferences" ->"Integrated Applications" ...
============================================= What is the version of QuickBooks that you support with Synchro? ============================================= Miva Merchant Synchro and QuickBooks System Requirements: Microsoft Windows 95 or higher...
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