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Knowledgebase : Tips and Tricks
Everyone running an online store should form a long-term strategy for growth and it's important to recognize the difference between strategy and tactics. You should define objectives, strategy and tactics in that order - for example, suppose you run a ...
Adding a custom checkout link and including the correct unique SessionID requires a token. Use this token to replace the link to the Checkout: Screen=OINF&Store_Code= To display the Login prompt before the Checkout (or to not display it), click on ...
DISCLAIMER This will work for stores on Miva Version 9.0 or newer. Note that this will require making template changes. Make sure you make sure you are aware of what version was active before any changes are made. These edits are low-risk but if you...
The Product List page refrences all the proucts in your store, the instructions below are to change the order. 1) In the Store admin on the left side click Products 2) click button labeled "all" 3) Click link "Show order" 4) Number each acc...
We believe in giving our Miva store owners and developers all the tools necessary to open a successful and competitive online business. That's why we have created Miva Merchant Videos, your go-to resource for detailed training videos, how-to guides and...
These steps are for Miva Merchant 4.x stores only. Each Miva Merchant installation is made up of two separate parts. Miva Merchant Scripts: These are the MivaScript files that make up the Miva Merchant application. These files, ending with a ".mv"...
Batch Reports consolidate data across multiple orders and make the information accessable in one organized report. Miva Merchant comes with two types of batch reports by default: the Pick List and the Printable Invoice. Both are completely customizable...
You can change the Maintenance Mode page, or MNTN page, to set a "503 - Service unavailable" instead of a 200 status Steps * Go to Pages and search for MNTN * Edit the MNTN page * Click on the Items tab and assign the "http_headers" item to ...
To show code only if the customer has logged into an account: The template code is: Show text here if customer has logged in Show text here if customer has not logged in The customer code in the customer's basket is 0 for all non-logged in users. The ...
If you are familiar with Checkout By Amazon, you may know that the common methods for reporting order information to Google Analytics are not readily available to you. I recently had an opportunity to tackle this problem, and created an effective workarou...
If your customer has duplicate emails and information, this module will help clean up their accounts and information. The change from having a username be a unique "login" to having the username be your email address can create some problems if the stor...
Tips & Tricks: Create a New, Custom Page for Your Online Store DID YOU KNOW...? _Miva Merchant 5 enables you to create your own custom pages._ _FOCUS: Miva Merchant 5 - Store Morph Technologyâ„¢_ _GOAL: Create a new, custom page for your online s...
MIVA MERCHANT BLOG In a previous Miva Merchant blog post, we discussed the basic principles behind the CATEGORY SPREADSHEET [1] for a Miva Merchant store upload. As I stated then, the spreadsheet upload is a powerful feature but rarely done properly ...
DISCLAIMER: This will work for stores on Miva Version 9.0005 or newer. Note that this will require making template changes. Make sure you make sure you are aware of what version was active before any changes are made. These edits are low-risk but if you f...
DISCLAIMER: This will work for stores on Miva Version 9.6 or newer. Note that this will require making template changes. Make sure you are aware of what version was active before any changes are made. These edits are low-risk but if you feel uncomfortable...
Tips & Tricks: Displaying Price Markdowns By Doreen Jeffers DID YOU KNOW...? _You can show an MSRP price AND your discounted price for any product._ _FOCUS: Custom Product Fields_ _GOAL: Show the full price of a product, cross it out, then show y...
EDIT OPTIONS AT BASKET PAGE Edit Options at the basket (Modal pop up!) IF THE WEBSITE IS CURRENTLY NOT USING AJAX ADD TO CART: On the BASK page, add this if statement at the top: https://gist.github.com/mivajenn/6dc55c19faea01e95952 [1] For the B...
Here are some quick instructions for exporting a product list and importing a product list to the store. Exporting Products - after completing an export of the products you will have a template to fill out to import your product list. 1. Log into the M...
Some customers have multiple storefronts in their Miva Merchant installations but do not want people being able to request just merchant.mv or merchant.mvc to get a list of the stores. To default all requests to a specific store in your mall, place the ...
Google Analytics is a powerful online resource for any online store owner and now it's easier than ever to get your Miva Merchant store up and running with it. Click here for the Google Analytics Tutorial [http://docs.miva.com/docs/google-analytics-tuto...
To rearrange the order of your categories in a Miva Merchant version 5 store, follow these steps: * Log into your Miva Merchant administration interface. * Click "Categories" in the left hand menu. * Click "Show Order" on the Categories page. ...
Miva Merchant uses the server's standard Secure Socket Layer (SSL) in order to provide a secure shopping cart. A Secure Certificate and be purchased online from any vendor and installed on the server by your host provider. Sometimes, the host provider wil...
* Log in to your store admin * Click your store name on the left to go to your Edit Store Screen * On the Edit Store screen click the tab labeled "Settings" * Look at the field labeled "Store User Interface:" * You have an MMUI Framework if ...
This tutorial will give you a step-by-step guide to creating a gift certificate in Miva Merchant Version 9.0003. http://www.miva.com/videos/articles/gift-certificate-tutorial [1] Links: ------ [1] http://www.miva.com/videos/articles/gift-certi...
You can access your CSS file via FTP but if you do not have access to FTP programs the instructions below will explain how to obtain the CSS file without using FTP. Download CSS File 1) click store name 2) click "Head Tag content/css" tab 3) ...
_MIVA MERCHANT ECOMMERCE BLOG_ Posted by Florentin Stroe [1] to Design & Development [2] on December 11th, 2012 The Quick Look feature is becoming a very popular trend among ecommerce websites of all sizes and, at a first glance, one might overloo...
Perform Routine Maintenance Delete all shopping baskets - Login >> Edit Store >> Utilities >> Delete Shopping Baskets: Do NOT recover order numbers Batch all orders - Login >> Edit Store >> Order Processing >> Create Batch Export all orders t...
How to Setup Miva Multi-Product Add To Cart (ver.9.3 and later) http://www.miva.com/videos/articles/how-to-setup-miva-multi-product-add-to-cart [http://www.miva.com/videos/articles/how-to-setup-miva-multi-product-add-to-cart] Click here for Miva Multi...
DISCLAIMER This will work for stores on PR8 Update 9 or newer. Note that this will require editing the code on several pages. These edits are low-risk but if you feel uncomfortable with editing code in your store then we advise you to seek help from a d...
The below instructions will allow you to set up a method for forcing all of your customers to reset their passwords. This would be employed as a security precaution in the event of a potential encryption compromise, such as the OpenSSL bug "Heartbleed"...
THINGS OUTLOOK DOESN'T SUPPORT 1) Background images 2) Animated GIFs 3) CSS Reference article: IT'S NOT YOU, IT'S OUTLOOK - THE COMPLETE GUIDE FOR EMAIL MARKETERS
\N\NTHIS IS A THREE-PART BLOG POST SERIES ON THE FEATURES OF IMAGE MACHINE. \N\N \N\NPART I: IMAGE MANAGEMENT TOOL\N\N _CLICK HERE FOR PART I_ \N\NPART II: WORKING WITH IMAGE TYPES AND ADDITIONAL IMAGES ON ATTRIBUTES\N\N _CLICK HERE FOR PART II_ \N\...
EXPORT: Module: Export Attributes to XML File Description: Exports Product Attributes and Attribute Templates assigned to Products to Provisioning file (Filename is user specified. Default: provide.xml). Gives an option to then email that file (Email A...
Do you ever search for the same thing and get different results in the search engines at different times? Most people who have dealt with search engine optimization know that the position of their website for a specific keyword phrase changes in the se...
Version 5.5003 corrects the following issues: * There is a bug that makes the API key disappear in the admin. * If the API key is not there, the call to mailchimp on the INVC fails causing a runtime error on INVC Runtime error in mm5/5.00/...
Miva Merchant E-commerce Blog \N\N\N\N ------------------------- Making Your Not Found Page More Useful (NTFD) [1] When Miva Merchant 5.5 Production Release 6 was released back on July 28, 2009, there were numerous updates and changes. One ...
MIVA MERCHANT AND BONGO INTERNATIONAL HAVE RECENTLY COMBINED THEIR ECOMMERCE RESOURCES TO OFFER ONLINE RETAILERS MORE THAN YOUR STANDARD ONLINE STORE DESIGN AND HOSTING SERVICES. PRESS RELEASE: CLICK HERE _BONGO CHECKOUT OFFERS THE FOLLOWING BENEFI...
With Miva Merchant, handling Missing Pages is easy and can be done right in the Miva Merchant store admin. Click Here for the video [1] Related Articles: Making Your Not Found Page More Useful (NTFD) [2] Blog Post [3] Links: ------ [1] ...
With Miva Merchant, managing your orders is simple and effecient. With just a few clicks, you can find and review an order, update it's shipping status, customize packaging options, and print shipping labels. Want to know more? Watch the video for a cl...
Customers now have the capability to _ADD MULTIPLE _ _ITEMS TO THEIR CART ALL AT ONCE_, making their shopping experience quick and easy from start to checkout.  MIVA MULTI-ADD DOCUMENTATION - ADMP [HTTP://WWW.MIVA.COM/VIDEOS/ARTICLES/MULTI-ADD-DOCUM...
Sublime Text 3 Plugin for Miva Web Developers This Sublime Text plugin allows Miva Web Developers to edit store pages/templates directly from Sublime. Developers can pull up the list of pages/templates in a store, select one, and then edit it directly fro...
Page Code Page Name Page Description ABUS About Us This is a content page for your About Us page. ACAD Customer Create This is the page that is used for customer account creation. ACED Customer Edit This is the pag...
If you are looking to have the page number for the pagination display in the title tab in your browser on the Category Display (CTGY) or All Products (PLST) page the following code will help you acheive it. CSSUI FRAMEWORK CODE FOR PLST: &mvt...
Yottaa [1] is an easy-to-use cloud service that brings speed, scale and security to any website. They recently took a sample of 14,000 recently-tested sites in order to produce the statistics illustrated below. The sample created by gathering a wide sp...
VARIANT IMPORT USE The Variant Import is used to Add/Update Product Variants from a CSV/XLS file. It can also be used to add/update product attributes, options and product kits. The product kits and product variants are created in succession. For exam...
The Storefront Navigation Bar in Miva Merchant is built right into the software. Each button on the navigation bar has its place hard-coded right into Miva Merchant. So, going to the "Images" tab in the Store Settings area and deleting the paths will n...
STEPS NEEDED TO SET UP MAIL FOR SECURE SETTINGS. You will need to go into your mail client's account settings. In those settings you need to change the mail server for incoming and outgoing to DOMAIN.mivamerchant.net You will change DOMAIN to whatever y...
DISCLAIMER This will work for stores on Miva Version 9.0 or newer. Note that this will require making changes to files on the server. Make sure you make a backup of any files you will be altering.These edits are low-risk but if you feel uncomfortable wi...
1. Visit this page HERE [HTTP://WWW.MIVAMERCHANT.COM/PARTNERS/T-HUB] and follow the steps below. 2. Click the download module button on the right of the page to download the server component 3. Unzip the contents of the folder downloaded. 4. On your...
[1] With PRODUCTION RELEASE 8 UPDATE 8 Miva Merchant users are now able to print thermal labels right from inside your Miva Merchant admin. Thermal printing support has been one of the most requested wish list items from our customers. With the...
Miva Merchant has the ability for shoppers to create "Customer Accounts." A customer account where a frequent or return shopper can store his/her Shipping or Billing address information. This information is stored in the Miva Merchant databases based upon...
Miva Merchant 9.4 adds some powerful new tools to help manage the URL structure of the various pages in your store. We take a look at how the new URI Management area gives you better control of your page URLs. URI Management Overview http://www.miva.com...
Pinterest now offers two separate types of accounts, one for personal use and the other specifically for business accounts. Pinterest realized the importance of creating business accounts and created a separate set of terms and conditions in order to b...
Availability groups allow merchants to provide special customers with items they would not offer to any regular person coming to their website. In order for the customer to see the different items they would have to log in to your store using the usern...
Price Groups: 1) On the left hand of the admin click the [add] next to Price groups 2) Enter in the name of your price group 3) Pricing: Retail: regular price (the price defined by the product) Cost: cost value defined by the product ...
MACOS CONFIGURATION The Miva Merchant label printing applet requires a raw printer queue be configured on MacOS. Attempting to print with a printer configured using the available Zebra drivers will be unsuccessful. * Ensure that the printer is con...
Help Desk Software by Kayako fusion
ERROR: This domain name (support.mivamerchant.com), does not match the domain name in the license key file support.smallbusiness.miva.com,support.miva.com.

For assistance with your license, please contact the Kayako support team: https://support.kayako.com